Welcome to our Organic store Organico!
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+90 157 058 4567

FAQs

You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.
You can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.
If you are a customer with established customer relationship with Organio Ltd. you are able to use invoice as a payment method on our online shopping checkout process. If invoicing option is not activated for you although you are repeated customer, please contact support@organio.com and notify us.
Sign in to your account and go to “my account”. On “my account” you can change all your contact information.
Delivery charges are dependent on the shipment requirements. If the products on your order are due to special requirements (for example dry ice) extra fee will be added to the shipment charges. You can see the shipping fees on the checkout process before the payment is made.
When you are logged in and you add products to shopping cart, you have the ability to send offer request to us using the shopping cart. You just need to add the products and quantities you are interested in and click “offer request”. We will send you an offer. Please note that this feature should only be used for bulk quantity price requests.
If you have already established customer relationship with Organio, you will be granted ability to pay using invoice. If you have ordered several times from Organio but you don't see the invoice as a paying option on the checkout.
If you have question regarding our online store (ordering, account questions, technical questions), please contact support@organio.com
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